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Communication Guidelines

Contact Information

School Office: 01635 248284, office@beedon.w-berks.sch.uk

Alison McDonald, Director of Primaries, headteacher@beedon.w-berks.sch.uk

Chris Prosser, Executive Headteaher, contact via The Downs School 01635 270000

Peter Clark/Craig Norford, Co-Chairs of the Governing Board (please contact via the school office)

How will parents and carers receive information from school?


  • Information included




  • General school news

By email from Teachers2parents


Term dates

  • School holiday dates

By email and on website


School calendar

  • Important dates

On website



  • All statutory information including policies
  • Prospectus
  • General information about the school



Online 24/7


  • School trips
  • New information

By email via Teachers2parents or paper copy on request

As necessary

Class Dojo

  • Remote learning grids and class curriculum letters
  • Posts celebrating class learning

By email invitation then

www.classdojo.com or via free app.

Teachers’ quiet hours from 5.30pm-8.00am and at weekend

Online 24/7 –


  • Updates on school activities

Twitter @BeedonSch

Facebook page: Beedon CE Primary School

Online 24/7

Parents’ Evening

  • Meetings to share pupils’ achievements and set targets.  

Usually face to face by appointment in November and March. (Virtual meetings due to Covid-19)

November and March annually

School reports

  • Pupils’ progress and attainment

Short report in Autumn and Spring terms. End of year report in July.

Hard copy sent home. (Emailed during Covid 19)


Information sessions

  • How to help your child at home: curriculum and/or pastoral information

A flyer/letter is sent out with details. Parents asked to confirm attendance. Sessions held in school.

Across the year range of times: evening/start or end of school day

Telephone calls

  • Any urgent matter relating to your child

By school office staff or class teacher

As necessary

Text Message

  • Any urgent matter relating to your child
  • Celebrating a special moment with your child
  • Reminders

From school system – Teachers2parents

As necessary


  • Dolce school lunch menu,
  • Ingredients, and recipes
  • Meal ordering and payments

Link will be sent by office when joining the school

Online 24/7




What is the best way to contact the school if I need information?


What do I need to contact you about?

Who should I  contact?

What is the best way to contact them?

  • Pastoral – friendship, mild illness, lost property
  • Academic progress
  • Reading books/homework
  • Classroom or playground incident
  • Academic concerns

Class teacher

By phone or email before 8.40am

Verbally at the end of the school day or call to make an appointment

  • Remote learning

Class teacher

Class Dojo platform

  • Illness/Absence

School Office

Option 1 on school telephone system 01635 248284 or by email



  • Change of person collecting child

School office. Please try to do this before 2.45pm.

01635 248284



  • Confidential matter – change in home life/serious medical issue/request for absence

Senior Teacher/Director of Primaries

By phone or appointment



  • Quality of teaching and learning

Director of Primaries

headteacher@Beedon.w-berks.sch.uk or by appointment

  • Formal complaint

Director of Primaries (see Complaints policy on website)

Marked for attn of Director of Primaries

contact@thedownsschool.org or headteacher@beedon.w-berks.sch.uk

  • Sending a compliment

Member of staff involved or send via office or Director of Primaries

In person or by email using any of the emails above

  • Trips/Clubs/copies of letters

School office

01635 248284



  • Safeguarding concerns

Director of Primaries


  • Safeguarding concern relating to staff

Director of Primaries or Executive Headteacher


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